Dubai’s efficient public transport system, managed by the Roads and Transport Authority (RTA), makes exploring the city seamless and affordable. The 27 bus route is a popular urban line connecting two iconic landmarks: The Dubai Mall and Gold Souq Bus Station.

Spanning key areas like Deira, Bur Dubai, and Downtown Dubai, this route offers a convenient way for shoppers, tourists, and daily commuters to travel through the heart of the city.
With air-conditioned buses, real-time tracking via the S’hail app, and integrated fares using the Nol card, the 27 bus is an eco-friendly and budget-friendly option.
27 Bus Timing and Schedule
The 27 bus operates daily from early morning to late evening, with services starting around 5:00 AM and ending around midnight. It runs every day, including weekends, but frequencies may vary slightly on Fridays.
For the most accurate real-time updates, use the RTA S’hail app or website. Below is a general schedule table based on standard operations (times are approximate and subject to traffic).
|
Direction |
First Departure |
Last Departure |
Peak Hours (Frequency) |
Off-Peak Frequency |
|---|---|---|---|---|
|
The Dubai Mall to Gold Souq Bus Station |
5:00 AM |
11:45 PM |
6:00 AM – 10:00 AM & 4:00 PM – 8:00 PM (Every 15 mins) |
Every 20-30 mins |
|
Gold Souq Bus Station to The Dubai Mall |
5:15 AM |
12:00 AM |
6:30 AM – 10:30 AM & 4:30 PM – 8:30 PM (Every 15 mins) |
Every 20-30 mins |
*Note: Total journey time is about 26-35 minutes, depending on traffic.
27 Bus Route Map Location
27 Bus Timing and Frequency
Frequency adjusts based on demand, with more buses during rush hours. Here’s a breakdown:
|
Time Period |
Frequency (Both Directions) |
Notes |
|---|---|---|
|
5:00 AM – 6:00 AM |
Every 30 mins |
Early morning starters |
|
6:00 AM – 10:00 AM |
Every 15 mins |
Peak commute |
|
10:00 AM – 4:00 PM |
Every 20-25 mins |
Midday |
|
4:00 PM – 8:00 PM |
Every 15 mins |
Evening peak |
|
8:00 PM – 12:00 AM |
Every 25-30 mins |
Late evening |
This ensures minimal wait times, especially for tourists hopping between shopping districts.
27 Bus Route from The Dubai Mall
Starting at The Dubai Mall Bus Stop – 01 (near the main entrance and Dubai Fountain), the route heads towards Gold Souq Bus Station – 07. It travels via Financial Centre Road, Sheikh Zayed Road, Al Mina Road, and Baniyas Road, covering about 10-12 km. Key intermediate stops include Zabeel, Damac Park Tower, DIFC Gate Village, and Al Jafiliya. This direction is perfect for those heading from modern Dubai to historic Deira markets. The journey takes approximately 35 minutes.
27 Bus Route from Gold Souq Bus Station
From Gold Souq Bus Station – 07 (in Deira, near the spice and gold souks), the bus proceeds westward to The Dubai Mall – 01. It follows Baniyas Road, Al Mina Road, Al Garhoud Bridge, and Sheikh Zayed Road, passing Union Metro Bus Stop, Clock Tower, and World Trade Centre. This route is great for commuters from old Dubai to Downtown attractions. The trip lasts about 26 minutes, offering views of the Dubai Creek and urban skyline.
Total Stops on This 27 Bus Route
The 27 bus has 24 stops in total (19-24 depending on direction and updates), providing easy access to commercial, residential, and tourist areas. Here’s the full list from The Dubai Mall to Gold Souq:
|
Stop Number |
Stop Name |
Key Nearby Landmark |
|---|---|---|
|
1 |
The Dubai Mall – 01 |
Burj Khalifa/Dubai Fountain |
|
2 |
Zabeel – 01 |
Zabeel Park |
|
3 |
Damac Park Tower – 01 |
Damac Properties |
|
4 |
DIFC Gate Village – 01 |
Dubai International Financial Centre |
|
5 |
Novotel Hotel – 01 |
World Trade Centre |
|
6 |
World Trade Centre Hotel – 01 |
Dubai World Trade Centre |
|
7 |
Al Jafiliya Bus Station – B |
Al Jafiliya Residential Area |
|
8 |
Umm Hurair Road 1 – 01 |
Umm Hurair Clinics |
|
9 |
Creek Golf & Yacht Club – 01 |
Dubai Creek Golf Course |
|
10 |
City Centre Metro Bus Stop – A |
City Centre Mirdif (nearby) |
|
11 |
Dnata – 01 |
Dnata Headquarters |
|
12 |
Clock Tower Roundabout – 01 |
Deira Clock Tower |
|
13 |
Maktoum Road – 01 |
Port Rashid Area |
|
14 |
Etisalat Head Office – 01 |
Etisalat Tower |
|
15 |
Union Metro Bus Stop – A |
Union Metro Station |
|
16 |
Al Nakhal 1 – 01 |
Al Nakhal DV |
|
17 |
Burj Nahar Intersection – 01 |
Burj Nahar |
|
18 |
Naif Intersection – 01 |
Naif Police Station |
|
19 |
Gold Souq Bus Station – 07 |
Gold Souq Markets |
27 Bus Timetable PDF Download Now
Tickets & Fare of the 27 Bus Route
Fares for the 27 bus are zone-based, using the rechargeable Nol card (minimum balance AED 7.50). The route crosses 2-3 zones, so expect AED 3-5 per trip. Silver Nol cards offer standard rates; Gold for premium seating. Transfers to metro or other buses within 30 minutes count as one fare. No cash accepted—purchase Nol cards at stations or machines.
|
Ticket Type |
Fare (AED) |
Validity |
Notes |
|---|---|---|---|
|
Single Trip (Standard) |
3-5 |
One way |
Zone-dependent |
|
Daily Pass |
20 |
Unlimited on day |
All RTA buses/metro |
|
Weekly Pass |
70 |
7 days |
Unlimited |
|
Monthly Pass |
300 |
30 days |
Unlimited for residents |
Children under 5 ride free; discounts for students/seniors via registered Nol cards.
27 Bus More Passengers Facilities
RTA buses prioritize comfort and accessibility. Here’s a summary of facilities available on the 27 bus route:
|
Facility |
Description |
Availability |
|---|---|---|
|
Air-Conditioning |
Full AC throughout the bus |
All buses |
|
Wheelchair Access |
Low-floor design with ramps |
100% of fleet |
|
Seating |
Cushioned seats for 40-60 passengers |
Standard |
|
Wi-Fi |
Free onboard Wi-Fi |
Select buses |
|
USB Charging |
Ports at seats |
Most modern buses |
|
Real-Time Tracking |
Via S’hail app |
All stops |
|
Audio Announcements |
Route and stop info |
Yes |
|
CCTV Security |
For passenger safety |
Installed |
These features make the 27 bus suitable for families, elderly, and tourists.
27 Bus Contact Number
For inquiries, complaints, or updates, contact RTA directly. Use the table below for quick reference:
|
Service |
Contact Number |
Email/Website |
|---|---|---|
|
RTA Customer Service |
800-9090 |
info@rta.ae / www.rta.ae |
|
Lost & Found |
800-9090 (Ext. 1111) |
– |
|
Bus Timings Hotline |
800-9090 |
S’hail App |
|
Emergency (During Travel) |
999 |
– |
Call 800-9090 for 24/7 support in multiple languages.
Frequently Asked Questions
What is the total travel time for the 27 bus?
Approximately 26-35 minutes, depending on traffic and direction.
Does the 27 bus run 24 hours?
No, it operates from 5:00 AM to midnight daily.
How do I pay for the 27 bus?
Use a Nol card; tap in and out at readers. No cash.
Is the 27 bus wheelchair accessible?
Yes, all RTA buses feature low-floor entry and ramps.
Can I track the 27 bus in real-time?
Yes, via the S’hail or Moovit app for live locations.
What if I miss my transfer?
Transfers are valid for 30 minutes; after that, it’s a new fare.
Are there discounts for tourists on the 27 bus?
Yes, buy a 1-day Nol pass for AED 20 for unlimited rides.
Does the route connect to the metro?
Yes, stops near Union, BurJuman, and Financial Centre Metro stations.
What happens in case of delays?
Check the app for alerts; RTA compensates for major disruptions via feedback.
Can I bring luggage on the 27 bus?
Small bags yes; bulky items must not block aisles.
Conclusion
The 27 bus is more than just a ride—it’s a gateway to Dubai’s vibrant mix of modern marvels and cultural treasures. From the luxury of The Dubai Mall to the sparkle of Gold Souq, this route combines convenience, affordability, and stunning views.
With reliable schedules, inclusive facilities, and easy integration with Dubai’s metro and other transport, it’s a smart choice for anyone navigating the city.
Download the S’hail app, grab your Nol card, and hop on for a hassle-free journey. Whether you’re a resident commuting daily or a visitor discovering Dubai, the 27 bus delivers every time. Safe travels!
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